Johannesburg: AfricUpdate – News Desk
Jumbo Enterprise has teamed up with Jio Haptik to bring next-generation Agentic AI solutions to businesses across the Gulf Cooperation Council (GCC). This new partnership combines Jumbo’s strong regional presence and IT knowledge with Jio Haptik’s cutting-edge AI technology, designed to transform how companies interact with their customers.
This collaboration aims to help businesses in the GCC modernize their customer service and improve efficiency. By using Agentic AI, companies can deliver more personalized experiences and automate key tasks like customer support and product recommendations. Jumbo Enterprise’s deep understanding of the local market, paired with Jio Haptik’s advanced AI platform, will provide solutions specifically tailored to the needs of the retail, banking, telecom, and hospitality sectors.
With businesses across the GCC increasingly investing in digital transformation, this partnership is a timely move to meet the growing demand for smart, data-driven solutions. The goal is to streamline customer interactions through conversational AI, chatbots, and virtual assistants, which can lead to significant cost savings while providing faster and more accurate responses.
For Jumbo, this alliance strengthens its position as a top IT solutions provider in the region. For Jio Haptik, it’s an opportunity to bring its globally recognized AI expertise to a rapidly expanding market. Together, they are set to capitalize on the increasing adoption of AI and drive greater automation and customer satisfaction in the GCC.
